Terms & Conditions

Please read all terms & conditions before booking. By purchasing you are agreeing to our policy set out below.

RETURNS

Due to the perishable nature of our food, returns are not accepted. For any orders which are incorrect or if there is a problem with your order, please let us know immediately.

CANCELLATIONS

Sadly we are unable to offer cancellations on orders purchased on our website.

If you have booked an event with us you can no longer hold we can change the date for you provided we have at least two weeks notice. Alternatively if you do not wish to re-book, any deposits paid will be non refundable.

For events with more than 10 days to go, any monies paid will be refunded, minus the deposit. For events with less than 10 days to go, the full amount will be kept.

DELIVERIES

Recipients must be home to receive their order. In the occurrence that you are not home we will attempt delivery to a neighbour. Failing this we will not be liable for any refunds due to failed deliveries.

Please see our delivery policy here.

IMAGES

Whilst the images on this website provide a good indication of what you will receive, please know that your order may vary slightly. We use seasonal ingredients so there may be occasions where some ingredients differ slightly from what is shown.

DIETARY REQUIREMENTS

We can cater to most dietary requirements where possible, however please know that there is always a risk of cross contamination and we cannot be held liable for any reactions to our food that are not declared to us.

Please contact us if you need more information regarding allergens of any of our products or dishes and we will be more than happy to help. A menu with allergens is always provided upon delivery.

FOOD HANDLING

We advise for food to be refridgerated upon delivery and once served, consumed within 4 hours. We advise that any items left out longer than this should be thrown away due to the perishable nature of food.

SOCIAL MEDIA

Unless our client asks us not to, we reserve the right to use any images taken at their event across our social media channels.

Please let us know before the event if you wish for this not to happen.